Refund Policy
A legal disclaimer
Certainly, Kyle. Here's a legal disclaimer you can pair with your refund policy. It's written in clear but protective language suitable for a small business like Lakeside Detailing LLC and is consistent with New Hampshire law:
Lakeside Detailing LLC – Legal Disclaimer
Disclaimer
The information contained in this Refund Policy and any associated communications or documentation is provided for general informational purposes only and does not constitute legal advice. While Lakeside Detailing LLC (“we,” “our,” or “us”) strives to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the policy or related services.
By receiving or engaging in any of our services, you acknowledge and agree to the terms of this Refund Policy and this Disclaimer.
Limitation of Liability
Lakeside Detailing LLC shall not be held liable for any incidental, indirect, consequential, or special damages arising out of or in connection with the use of our services or the enforcement of our refund policy, except where such limitations are prohibited by New Hampshire law.
No Guarantee of Outcome
Detailing results may vary depending on vehicle condition, age, and prior care. We do not guarantee the removal of all stains, odors, scratches, or other imperfections. Services are provided “as-is” based on the scope of work discussed and accepted by the customer.
Customer Responsibility
It is the customer's responsibility to:
-
Disclose any known defects, damage, or special requirements prior to service.
-
Remove personal belongings from the vehicle prior to detailing.
-
Review services upon completion and notify us of any concerns within 24 hours.
Failure to comply with these responsibilities may affect eligibility for refunds or follow-up services.
Changes to Policy
We reserve the right to update or modify this Refund Policy and Disclaimer at any time without prior notice. The current version will always be available upon request or posted in our customer communications.
Refund Policy
Absolutely, Kyle. Here's a basic refund policy for Lakeside Detailing LLC that aligns with general New Hampshire consumer protection laws and detailing industry standards.
Lakeside Detailing LLC – Refund Policy
Effective Date: [Insert Date]
At Lakeside Detailing LLC, customer satisfaction is our top priority. We stand behind the quality of our services and strive to ensure every client is satisfied with the results. This refund policy outlines the conditions under which refunds may be granted in compliance with New Hampshire law.
1. Satisfaction Guarantee
If you are not satisfied with the results of your detailing service, please notify us within 24 hours of service completion. We will make every reasonable effort to address and resolve the issue, which may include a free re-cleaning of the affected area.
2. Refund Eligibility
Refunds may be issued in the following situations:
-
The service was not performed as described in your invoice or service agreement.
-
There is visible damage caused by our staff during the service (must be reported within 24 hours).
-
A confirmed scheduling error or cancellation on our part that prevents service delivery.
Refunds will not be issued for:
-
Services that were completed as described but did not meet subjective expectations.
-
Failure to remove permanent stains, odors, or damage beyond surface-level cleaning.
-
Weather-related issues affecting exterior details after the vehicle has left our premises.
-
Cancellations made less than 24 hours before the appointment (may result in a cancellation fee).
3. Refund Request Process
To request a refund:
-
Contact us at [Insert Phone Number or Email] within 24 hours of service.
-
Provide your name, service date, invoice number, and a brief description of the issue.
-
Include photos if damage or dissatisfaction is visible.
We will respond within 3 business days to evaluate the request and, if applicable, process the refund within 7–10 business days using the original payment method.
4. Right to Refuse Service
We reserve the right to refuse service or refunds if we determine that:
-
The refund request is fraudulent or abusive.
-
There is a history of repeated refund claims without valid cause.
Note: This policy is designed to comply with the New Hampshire Consumer Protection Act (RSA 358-A), which prohibits unfair or deceptive business practices. Nothing in this policy affects your legal rights under state or federal law.